Beyond the initial implementation, AirKeeping provides a range of support options. We provide superior service at a level that’s right for you. From monthly help with airport wide bank reconciliations and reports to full service landing fee collections our solutions are customized to meet each airports individual needs, pain-points and budget.
Menu of Options:
As Needed Tech support: AirKeeping is a user friendly and low maintenance program. Additionally, 30 days of support is included with every installation. However, should additional service be needed, we bill hourly for those occasional questions.
Controllership Services: AirKeeping Controllership services are utilized when we assist you or your employees who handle the data entry on a daily basis. Any problematic transactions are best discovered and corrected during the routine reconciliation of bank, credit card, and other third party statements. This is our expertise.
Full Service landing fee billing & collections management.
Looking for a full-service option? After developing and delivering our product we’ll be happy to maintain and run it. Our full service Billing and Collections management program is designed for airports needing to actively organize, manage and take control of their landing fee and accounting functions but don’t want the burden of maintaining staff, monotonous data entry, and troubleshooting problematic reconciliations. This full service program allows you to simplify your operations with real-time 24-hour access to your accurate data via secure remote servers. Controllership Solution’s provides this “high-touch” boutique service to a limited number of clients. Bookkeeping specialists are assigned to an airport. We either implement technology and procedures to capture landings or we work with you to obtain this data and other billable events. Then we take care of the rest! Detailed monthly reports accompany remittances and all books are accessible 24/7. Everything is fully transparent and you are the custodians and owners of all information and retain check signing, merchant and admin level authority.